Refund policy

Return & Refund Policy

At this time, Card Cavern does not offer returns, refunds, or exchanges on any purchases.

All items are sold as-is and final sale. By completing a purchase, you acknowledge and agree to these terms.

Order Issues (Damaged or Incorrect Items)

Please inspect your order upon delivery. If you receive an item that is:

Damaged,
Defective, or
Incorrect

You must contact us within 48 hours of delivery at:
📧 info@shopcardcavern.com

Include your order number and clear photos of the item and packaging. We will review the issue and determine an appropriate resolution at our discretion.

Important Notes

Items sent back without prior approval will not be accepted.
Card Cavern reserves the right to deny any claim that does not meet the conditions outlined above.

Non-Returnable Items

As all sales are final, the following items are not eligible for return under any circumstances:

Trading cards (graded or ungraded)
Sealed products (once opened)
Sale items
Gift cards
Custom or special-order items

Exchanges

We do not offer exchanges at this time.

EU Customers (If Applicable)

If your order is shipped to the European Union, you may have a legal right to cancel your order within 14 days of delivery, provided:

The item is unused and in original condition
It is returned in original packaging
Proof of purchase is provided

Return shipping costs are the responsibility of the customer. This right may not apply to certain collectible or sealed items.

Refunds

Card Cavern does not issue refunds.
Any approved resolution for damaged or incorrect items will be handled at our discretion and may include replacement or store credit.