Shipping policy

Card Cavern Shipping Policy

Thank you for shopping with Card Cavern. We are committed to fast, secure, and reliable delivery of all orders. Please review our shipping terms below.

1. Order Processing

  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During high-volume periods (new releases, promotions), processing times may be extended.

2. Shipping Methods & Delivery Times

  • Shipping times vary based on location and selected shipping method at checkout.
  • Estimated delivery times are provided by the carrier and are not guaranteed.
  • Card Cavern is not responsible for carrier delays once a package has been shipped.

3. Shipping Rates

  • Shipping rates are calculated at checkout based on package weight, size, and destination.
  • Any promotions offering free or discounted shipping will be clearly stated at checkout.

4. Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • Please allow up to 24 hours for tracking information to update.

5. Lost, Stolen, or Delayed Packages

  • Card Cavern is not responsible for lost or stolen packages once marked as delivered by the carrier.
  • If your package is delayed, please contact the carrier directly using your tracking number.
  • Customers may request insurance or signature confirmation at checkout for added protection.

6. Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details.
  • Card Cavern is not responsible for orders shipped to incorrect addresses provided at checkout.
  • If an order is returned due to an incorrect address, additional shipping fees may apply.

7. Damaged Items

  • If your order arrives damaged, please contact us within 48 hours of delivery with:
    • Photos of the packaging and item(s)
    • Your order number
  • We will review and resolve the issue accordingly.

8. Pre-Orders & Split Shipments

  • Orders containing pre-order items may be held until all items are available.
  • If you would like items shipped separately, additional shipping charges may apply.

9. Domestic Shipping Only

  • At this time, Card Cavern ships within the United States only.

10. Contact Us

For any shipping-related questions or concerns:

Card Cavern
🌐 ShopCardCavern.com
📧 info@ShopCardCavern.com
📍 2001 Lincoln Way White Oak, PA 15131